According to The Patriot News, Metro Bank is being sued for trademark infringement. Members 1st FCU, whose logo is similar to Metro Bank’s, has accused Metro Bank of attempting to infringe on Members 1st’s “goodwill”. All I can say is that if Metro Bank had used my logo instead, none of this would have happened:
Entries Tagged as ‘Metro Bank Harrisburg’
June 25, 2009
Metro Bank Harrisburg: The Response, Again
For the past ten days, former Commerce Bank customers have been experiencing — and documenting — epic levels of frustration over the bank’s badly-botched changeover to Metro Bank (Central PA). What has happened is a painful lesson in why every business needs to not only employ talented PR professionals, but remain in a constant two-way [...]
June 19, 2009
Metro Bank Harrisburg: A Review
As the first week of Metro Bank Harrisburg (formerly Commerce Bank) draws to a close, I’m still hearing from people who are having trouble with their bank accounts. If your problems haven’t yet been fixed, or if you experience any strange account “changes”, please follow the complaint information documented above. A lot of alleged Metro [...]
June 18, 2009
Having Problems With Metro Bank?
I just got off the phone with the Pennsylvania Department of Banking. They called me back in reference to the complaint I filed yesterday. They are responding in a very pro-consumer manner to this mess and are very interested in what you have to say. If your Metro Bank account is not straightened out as [...]
June 17, 2009
Metro Bank Harrisburg – Complaints
I’ve been getting a ton of traffic and support over Metro Bank’s ongoing customer service issues. In this post I’m going to talk about how to file a complaint and get results. But first, I’d like to help: My site is currently getting thousands of hits every day from Metro Bank customers. If you work [...]
June 16, 2009
Metro Bank Responds
PREFACE: Someone commented on my last post pointing out that the employees of Metro Bank are being yelled at and treated poorly. I spent almost ten years working in retail and retail management, and I am very well aware of how abusive customers can be. I always make it a point to be calm and [...]
June 15, 2009
Metro Bank Harrisburg: An Example in Failure
UPDATE 3: If you’re having trouble with Metro Bank, I’ve added another post detailing how to file a formal complaint and how to make sure your complaint is effective. UPDATE 4: The Consumerist has linked to my story. Thanks, guys! Since Metro Bank isn’t paying attention to individual consumers, maybe some nationwide bad publicity will [...]
