Category Archives: Metro Bank Harrisburg

Metro Bank Gets Sued

According to The Patriot News, Metro Bank is being sued for trademark infringement.  Members 1st FCU, whose logo is similar to Metro Bank’s, has accused Metro Bank of attempting to infringe on Members 1st’s “goodwill”.  All I can say is … Continue reading

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Filed under Metro Bank Harrisburg

Metro Bank Harrisburg: The Response, Again

For the past ten days, former Commerce Bank customers have been experiencing — and documenting — epic levels of frustration over the bank’s badly-botched changeover to Metro Bank (Central PA). What has happened is a painful lesson in why every … Continue reading

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Filed under Metro Bank Harrisburg

Metro Bank Harrisburg: A Review

As the first week of Metro Bank Harrisburg (formerly Commerce Bank) draws to a close, I’m still hearing from people who are having trouble with their bank accounts.  If your problems haven’t yet been fixed, or if you experience any … Continue reading

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Having Problems With Metro Bank?

I just got off the phone with the Pennsylvania Department of Banking.  They called me back in reference to the complaint I filed yesterday.  They are responding in a very pro-consumer manner to this mess and are very interested in … Continue reading

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Filed under Featured, Metro Bank Harrisburg

Metro Bank Harrisburg – Complaints

I’ve been getting a ton of traffic and support over Metro Bank’s ongoing customer service issues.  In this post I’m going to talk about how to file a complaint and get results.  But first, I’d like to help: My site … Continue reading

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Metro Bank Responds

PREFACE:  Someone commented on my last post pointing out that the employees of Metro Bank are being yelled at and treated poorly.  I spent almost ten years working in retail and retail management, and I am very well aware of … Continue reading

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Metro Bank Harrisburg: An Example in Failure

UPDATE 3: If you’re having trouble with Metro Bank, I’ve added another post detailing how to file a formal complaint and how to make sure your complaint is effective. UPDATE 4: The Consumerist has linked to my story.  Thanks, guys!  … Continue reading

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Filed under Central PA, Metro Bank Harrisburg