I’ve been getting a ton of traffic and support over Metro Bank’s ongoing customer service issues. In this post I’m going to talk about how to file a complaint and get results. But first, I’d like to help:
My site is currently getting thousands of hits every day from Metro Bank customers. If you work for a bank or credit union and you’re offering any sort of special incentive for Metro Bank customers to jump ship, send me your contact information and details on your promotion. I’ll post all the offers within a day or two. I’m willing to do this for free, and in fact, I will not accept any compensation of any kind.
From the comments here and elsewhere, the most common problems users are reporting are: